Shipping and Return Policies

How Is My Order Shipped?

We offer shipping through USPS First Class, UPS Ground, or Amazon Logistics, depending on the most efficient option for your location.

When Will My Order Arrive?

All orders are dispatched from our warehouse in South El Monte, CA, within 1 business day (Monday through Friday). Delivery typically takes 3-5 business days. Please note, occasional delays may occur due to customs or the courier's schedule, which can impact your delivery time.

Once your order has shipped, you’ll receive an email with tracking information. If you don’t receive a dispatch notification, feel free to contact us at customer.service@sunliteind.com.

Is a Signature Required for Delivery?

No, a signature is NOT required upon delivery. Your order will be left at your shipping address unless otherwise specified by the courier.

Will I Have to Pay Additional Duties & Taxes?

Yes, you will be responsible for any import duties, customs fees, and taxes required by your country at the time of delivery. These fees are determined by your local customs office, and Sunlite Sports has no control over these charges. For details on potential costs, we recommend contacting your local customs office before placing an order.

Return Policy

We accept returns on all orders within 30 days of purchase. Please note that return shipping and delivery fees are the responsibility of the buyer.

Customer Support

Your satisfaction is our top priority! Our customer service team is here to help and will respond to any inquiries within 1 business day.